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Undergoing solution of the criticism the ball player avoided answering all of our texts so we have been obligated to refuse the brand new complaint. The gamer from Germany had their profits capped instead of next cause. The ball player away from Germany got their account banned due to an accusation from extra discipline.

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Player’s seeking finish the KYC.

Even after several attempts to score an answer from the player of the newest receipt out of their financing, we obtained no more interaction, leading to the brand new rejection of one’s problem. The player of Austria, who had a verified account and you will past winning deals from the Mr Wager, you may not any longer access his membership on account of a state out of numerous membership. Their detachment obtain €cuatro,eight hundred had been pending, just after an extended remark go out. In accordance with the evidence, we considered the brand new ailment unjustified and you may kept the brand new casino’s decision. I demanded the player to make contact with the brand new Curaçao eGaming Expert for subsequent assistance.

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